Why TechSMART Raises theBar for Business Service Impact Analytics To access EMA's Whitepaper you must be a registered user. Already registered? Login or simply click this link to register.
Why TechSMART Raises theBar for Business Service Impact Analytics
To access EMA's Whitepaper you must be a registered user.
Already registered? Login or simply click this link to register.
This document provides an overview on TechSMART's Osprey Risk Management Solution
This document provides an overview on the key business intelligence values provided by eMite Analytics.
This document presents TechSMART's interface into Google Maps, including how a service model is represented geographically.
This document presents TechSMART's mapping of allo ITIL processes into a single presentation layer
Overview of TechSMART's Managed Services.
This short white paper discusses a possible benefit to your career through deploying Business Intelligence in your organisation.
Many companies have invested heavily in the various ITIL components such as change management, incident management and configuration management. A weakness of these tools is their lack of integration. This is apparent even in so called 'all in one' packages, but even more so in the cases where separate vendors are used to provide each component. This is where eMA’s ITIL Visualization module provides value. eMite Analytics links information from all of these components together to provide a single view of configuration, incident and change management performance and availability of your complete environment.